Sender IDs for businesses, LGUs and schools

When a resident gets a disaster advisory, a parent gets an attendance alert or a customer gets an order update, they should see who it's from. This guide is for the organizations sending those messages: what a Sender ID gets you, what it costs, the documents to prepare and how approval works.

• Your name as the sender, so people trust and open your messages
• Delivery to every network: Globe, Smart, DITO, Sun and TNT
• Links in messages can be enabled
• The same API and dashboard, whether you send one alert or thousands

Until it's approved, every account can send on the default Sender ID, which reaches Globe and DITO but not Smart, TNT or Sun.

There's no monthly fee for Sender IDs today. If we introduce one (₱500 a month), Sender IDs you apply for before then stay free. To apply you need 1 SID token, which comes with every ₱2,500 you top up. A ₱2,500 top-up gives you 5,000 SMS credits plus 1 SID token, so the money goes into messages you'll send anyway. Larger top-ups lower your rate, down to ₱0.35 per SMS. See pricing.

Prepare clear scans or photos before you start. You upload them in the application and e-sign a letter of authorization in the same form.

Corporations and partnerships that file a GIS must upload a Certified True Copy (CTC) of their latest General Information Sheet (GIS). The SEC issues a CTC from its own records and certifies that it's a true copy of the GIS on file. The GIS your company filed, downloaded or printed isn't a CTC, and neither is an SEC plain copy. We can't accept either, and your application waits until you send a CTC.

What a complete CTC looks like

A CTC has three parts. Scan and upload all of them.

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Samples for a fictional company, from the SEC's notice of 24 July 2026 on the CTC format, with the SEC officers' names blurred. Select a page to see it full size.

How to tell a CTC from a plain copy

Look for the boxed "Certified True Copy" stamp. The SEC puts it on every page of a CTC, with the page count, the officer who verified it and the date issued. A plain copy doesn't have it.

Order a CTC online

Order it through the SEC Express System (opens in a new tab):

1. 1. Go to secexpress.ph and start a request.
2. 2. Enter your exact registered company name and, if you have it, your SEC registration number.
3. 3. Select the latest GIS filing.
4. 4. Choose Certified True Copy (CTC) as the document type, not Plain Copy.
5. 5. Pay online with GCash, Maya, a credit card or online banking.
6. 6. Wait for courier delivery, usually 3 to 7 working days depending on your location.

Order it before you apply so it doesn't hold up your application. When it arrives, upload a clear scan of every page: the acceptance receipt, the whole GIS and the SEC certification page.

1. 1. Create an account and top up ₱2,500 or more to get your SID token.
2. 2. Fill in the application form: your Sender ID (3 to 11 characters), business details, documents and signature.
3. 3. The telcos review it in 7 to 14 business days. Some contact applicants during review. Reply right away to avoid delays.
4. 4. Once approved, send with your Sender ID from the dashboard or the SMS API.

An organization can have several Sender IDs at no extra charge, for example one per brand, branch or campus. Each application uses 1 SID token.

Banks and financial institutions may be asked for additional documents. If the Sender ID you want is a product name, website or brand that differs from your registered business name, we'll ask for documents that prove it's yours.

If your procurement can't prepay, postpaid plans are available by application: a fixed rate per SMS, billed at the end of the month, with no upfront top-up. Contact sales with your expected monthly volume.

Questions about your application? Email [email protected]. For postpaid plans, LGU and school procurement or high volumes, email [email protected].